Synopsis:
Tony finds out he didn't get the Concierge of the Year award because his services too old-fashioned. He decides it's time to modernize things. Rebecca realizes she has a serious mutiny on her hands after cancelling the Christmas party. She reinstates it, with Charlie's help, and he ends up proving his worth in more ways than one. Meanwhile, famous British actor and renowned sex addict Aiden Spencer uses the hotel for a press junket to promote his latest film.